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Q&A; physicians & spas Jill HigginbotHam J. Michael's spa and salon You are passionate about using eco-friendlY salon and spa products at J. Michael's. can You give us More insight on the products and their benefits? Our artistic passion is to bring out your beauty and style while taking care of your personal health by using natural hair, makeup and skin care products. We have done extensive research on the products we use in our salon and are proud to offer these healthy, eco-friendly, cutting-edge brands: · Eufora, a certifed organic Aloe Vera gel with unique ingredients and botanical extracts to beneft the hair, scalp and skin. · label.m, award-winning fashion-inspired haircare focused on 15 distinctive products. This is a simple 4C system: Cleanse, Condition, Create and Complete. · Offering holistic skin care concepts in line with nature, BABOR give clients an enhanced sense of well-being and help them accentuate their own natural beauty. · Known as The Skin Care Makeup®, the Jane Iredale line is so safe and benefcial to use that it is recommended by plastic surgeons and dermatologists throughout the world. We also carry DS Labs Hair & Lash growth products and Cloud Nine and Izunami styling tools. in addition to offering full-service salon and spa aMenities, J. Michael's also offers special spa packages and bridal services. can You tell us More about what theY entail and how Much advance notice is needed for scheduling? When it comes to rejuvenating spa packages and bridal parties, we offer it all. We schedule personal spa packages by appointment. Our spa packages include: Day at J Michael's, The Escape and The Retreat. We are committed to making our Bride's big day easy, elegant and relaxing. Our services include hair styling and makeup, manicures, pedicures, facials, massages, body treatments, food and beverage service and much more. We recommend our bridal parties book their services 8–12 weeks in advance for the best experience possible. the coMpetition is fierce in the salon and spa industrY. how do You keep the custoMer happY and dedicated? Providing impeccable customer service is our passion. We strive to make every J. Michael's experience one that has you looking forward to coming back for more. We make sure our guests are our top priority and that we address any need with the utmost attention to detail. Our guest's happiness is paramount to making our salon the best it can be. Education is also a top priority. We believe your style starts with your hair and our experienced staff is excited to keep our guests up on the latest trends. We want to make sure you look beautiful not only when you step out of our salon, but every day in between. can You tell us about the luxurY express spa service You offer? We realize that our guest's time is valuable, so our Luxury Express offerings allow our guests to experience a special spa service in less than an hour. Our full range of custom spa services are the perfect add-on. For example, while getting your color done or receiving a facial, you can quickly add on a mini-manicure or pedicure. Other services include: Mini Manicures/Pedicures, Mini Glycolic or Lactic Acid Facials, Microdermabrasion, Refexology/Foot Massage, Neck/Back Massage, Body Scrubs, Paraffn Dip – Hands/Feet, Thermal Foot Wrap. what hairstYles and colors are You Most excited about this fall? Short coifs are so hot for this fall. Cutting it all off and creating great, funky looks is defnitely in. Celebrities like Beyonce and Ginnifer Goodwin did it so you can too. Go bold for color. Don't shy away from that bright red that you've always wanted to try. The colors this season are vivid and edgy, so don't put yourself in a box because of your age or style. Go big or go home when it comes to that new color. located at 4121 Shelbyville Road | 502.742.8790 FA L L 2 0 1 3 w w w. v o i c e - t r i b u n e . c o m | The Voice oF LouisviLLe 57